FAQ

Collapsible content

What is polymer clay?

Polymer clay is a type of modeling clay made from a polymer polyvinyl chloride (PVC). It's known for its versatility and vibrant colors, making it ideal for creating jewelry.

Are polymer clay earrings lightweight?

Yes, polymer clay earrings are very lightweight, making them comfortable to wear all day.

Are polymer clay earrings durable?

Yes, when properly baked and cared for, polymer clay earrings are quite durable and can last for many years.

How should I care for my polymer clay jewelry?

To care for your polymer clay jewelry, avoid exposing it to water, perfumes, and lotions. Store it in a cool, dry place and clean with a soft cloth if necessary.

Are the earring posts hypoallergenic?

Yes, we use hypoallergenic earring posts to ensure comfort and safety for those with sensitive ears.

Can I get custom designs?

Yes, we offer custom design services. Please contact us with your specific requests, and we will be happy to create a unique piece for you.

What is the processing time for orders?

Our standard processing time for orders is 1-3 business days. Custom orders may take longer (we will provide you with information after contacting us), depending on the complexity of the design.

Do you offer international shipping?

No, we ship only in Europe at this time. Still, if you would like to create a custom order, please contact us and we will try to find a solution for you.

What is your return policy?

We accept returns within 14 days of purchase for a full refund or exchange, provided the items are in their original condition.

How can I contact customer support?

You can contact our customer support via email at info@skart.lv